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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'LKAM products

The group "New Technologies" offers for review the products of the plant E'LKAM: downhole rod pumps, hollow pump rods, check valves and flushing valves, equipment for simultaneous and separate oil production from two reservoirs, equipment for flushing and warming up wells, hydraulic devices, metal structures of various complexity, low-voltage and geophysical equipment
  • Downhole pump installations E'LKAM
    Downhole pump installations
    USSHN et al .
  • Screw Pump installations E'LKAM
    Screw Pump installations
    USVN et al .
  • Electric-centric installations E'LKAM
    Electric-centric installations
    UECN et al .
  • Telemetry systems E'LKAM
    Telemetry systems
    KSAT-MMP, KSAT-MMN, etc.
  • Special pumps E'LKAM
    Special pumps
    NNVD, NDSH, KSH, etc.
  • Borehole installations E'LKAM
    Borehole installations
    SDU , etc .
  • Ready-made solutions E'LKAM
    Ready-made solutions
    ORD, ORDiZ, OPPS, etc.

NEW TECHNOLOGIES GROUP

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